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Version

1.0

Owner

Head of Engineering

Last Updated On

Last Updated by

Bruno Belizario

Approved by

Statement of Policy

ecoPortal is committed to conducting business in compliance with all applicable laws, regulations, and company policies. ecoPortal has adopted this policy to outline the security measures required to protect electronic information systems and related equipment from unauthorized use.

Objective

This policy and associated guidance establish the roles and responsibilities within ecoPortal, which is critical for effective communication of information security policies and standards. Roles are required within the organization to provide clearly defined responsibilities and an understanding of how the protection of information is to be accomplished. Their purpose is to clarify, coordinate activity, and actions necessary to disseminate security policy, standards, and implementation.

Applicability

This policy is applicable to all ecoPortal infrastructure, network segments, systems, and employees and contractors who provide security and IT functions.

Audience

The audience for this policy includes all ecoPortal employees and contractors who are involved with the Information Security Program. Awareness of this policy applies for all other agents of ecoPortal with access to ecoPortal information and infrastructure. This includes, but is not limited to partners, affiliates, contractors, temporary employees, trainees, guests, and volunteers. The titles will be referred collectively hereafter as “ecoPortal community”.

Roles and Responsibilities

Roles

Responsibilities

Board of Directors

  • Oversight of Cyber-Risk and internal control for information security, privacy and compliance

  • Consults with Executive Leadership to understand ecoPortal IT mission and risks and provides guidance to align business, IT, and security objectives

Executive Leadership

  • Approves Capital Expenditures for Information Security and Privacy programs and initiatives

  • Oversight over the execution of the information security and Privacy risk management program and risk treatments

  • Communication Path to ecoPortal Board of Directors

  • Aligns Information Security and Privacy Policy and Posture based on ecoPortal’s mission, strategic objectives and risk appetite

IT

Manager

  • Oversight over the implementation of information security controls for infrastructure and IT processes

  • Responsible for the design, development, implementation, operation, maintenance and monitoring of IT security controls

  • Ensures IT puts into practice the Information Security Framework

  • Responsible for conducting IT risk assessments, documenting identified threats and maintaining risk register

  • Communicates information security risks to executive leadership

  • Reports information security risks annually to ecoPortal’s leadership and gains approvals to bring risks to acceptable levels

  • Coordinates the development and maintenance of information security policies and standards

  • Works with applicable executive leadership to establish an information security framework and awareness program

  • Serve as liaison to the Board of Directors, Law Enforcement, Internal Audit and General Council

  • Oversight over Identity Management and Access Control processes

VP of Engineering

  • Oversight over information security in the software development process

  • Responsible for the design, development, implementation, operation, maintenance and monitoring of development and commercial cloud hosting security controls

  • Responsible for oversight over policy development related to systems and software under their control

  • Responsible for implementing risk management in the development process aligned with company goals

Compliance Manager

  • Responsible for compliance with the company’s contractual commitments

  • Responsible for maintaining compliance with relevant data privacy and information security laws and regulations (e.g. GDPR, CCPA)

  • Responsible for adherence to company adopted information security and data privacy standards and frameworks including SOC 2, ISO 27001 and Microsoft Supplier Data Protection Requirements (DPR) 

VP of Global Customer Support

  • Oversight and implementation, operation and monitoring of information security tools and processes in customer production environments

  • Execution of customer data retention and deletion processes in accordance with company policy and customer requirements

Systems Owners

  • Maintain the confidentiality, integrity and availability of the information systems for which they are responsible in compliance with ecoPortal policies on information security and privacy

  • Approval of technical access and change requests for non-standard access to systems under their control

ecoPortal Employees, Contractors, temporary workers, etc.

  • Acting at all times in a manner which does not place at risk the health and safety of themselves, other person in the workplace, and the information and resources they have use of

  • Helping to identify areas where risk management practices should be adopted

  • Taking all practical steps to minimize ecoPortal’s exposure to contractual and regulatory liability

  • Adhering to company policies and standards of conduct

  • Reporting incidents and observed anomalies or weaknesses

Chief Human Resources Officer

  • Ensuring employees and contractors are qualified and competent for their roles

  • Ensuring appropriate testing and background checks are completed

  • Ensuring that employees and relevant contractors are presented with company policies and the Code of Conduct (CoC)

  • Ensuring that employee performance and adherence the CoC is periodically evaluated

  • Ensuring that employees receive appropriate security training

COO

  • Responsible for oversight over third-party risk management process

  • Responsible for review of vendor service contracts

Policy Compliance

The <role responsible for measuring compliance, e.g., IT Manager> will measure the compliance to this policy through various methods, including, but not limited to—reports, internal/external audits, and feedback to the policy owner. Exceptions to the policy must be approved by the <approver of exceptions to this policy, e.g., IT Manager> in advance. Non-compliance will be addressed with management and Human Resources and can result in disciplinary action in accordance with company procedures up to and including termination of employment.

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